BY CHECKING THE "I have read and agree to the Terms
and Conditions" CHECK BOX DISPLAYED AS PART OF THE ORDERING PROCESS,
YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS (THE "AGREEMENT")
GOVERNING YOUR USE OF CLP SUITE'S ONLINE SERVICE (a service provided
by The Edge Group, LLC) (THE "SERVICE"). IF YOU ARE ENTERING INTO
THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT
THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS AND
CONDITIONS, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO
SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE
WITH THESE TERMS AND CONDITIONS, YOU MUST SELECT THE "I DECLINE" BUTTON
AND MAY NOT USE THE SERVICE.
4.
Account Information and Data:
CLP
Suite does not own any data, information or material that you submit to the
Service in the course of using the Service ("Customer Data"). You, not CLP
Suite, shall have sole responsibility for the accuracy, quality, integrity,
legality, reliability, appropriateness, and intellectual property ownership or
right to use of all Customer Data, and CLP Suite shall not be responsible or
liable for the deletion, correction, destruction, damage, loss or failure to
store any Customer Data. In the event this Agreement is terminated (other than
by reason of your breach), CLP Suite will make available to you a file of the
Customer Data within 30 days of termination if you so request at the time of
termination. CLP Suite reserves the right to withhold, remove and/or discard
Customer Data without notice for any breach, including, without limitation,
your non-payment. Upon termination for cause, your right to access or use
Customer Data immediately ceases, and CLP Suite shall have no obligation to
maintain or forward any Customer Data.
5.
Intellectual Property Ownership:
CLP
Suite alone (and its licensors, where applicable) shall own all right, title
and interest, including all related Intellectual Property Rights, in and to the
CLP Suite Technology, the Content and the Service and any suggestions, ideas,
enhancement requests, feedback, recommendations or other information provided
by you or any other party relating to the Service. This Agreement is not a sale
and does not convey to you any rights of ownership in or related to the
Service, the CLP Suite Technology or the Intellectual Property Rights owned by
CLP Suite. The CLP Suite name, the CLP Suite logo, and the product names
associated with the Service are trademarks of CLP Suite or third parties, and
no right or license is granted to use them.
6.
Charges and Payment of Fees:
You
shall pay all fees or charges to your account in accordance with the fees,
charges, and billing terms in effect at the time a fee or charge is due and
payable. The initial charges will be equal to the current number of total User
licenses requested times the User license fee currently in effect in addition
to the any initial setup fees. Payments may be made annually or monthly,
consistent with the Initial Term, or as otherwise mutually agreed upon. You are
responsible for paying for all User licenses ordered for the entire License
Term, whether or not such User licenses are actively used. You must provide CLP
Suite with valid credit card or approved purchase order information as a
condition to signing up for the Service. An authorized License Administrator
may add licenses by using the Upgrade Wizard in the Account Settings Module.
Added licenses will be subject to the following: (i) added licenses will be
coterminous with the preexisting License Term (either Initial Term or renewal
term); (ii) the license fee for the added licenses will be the then current,
generally applicable license fee; and (iii) licenses added in the middle of a
billing month will be charged a prorated amount calculated at the daily rate
from the day the user/s are added to the next billing cycle date. CLP Suite
reserves the right to modify its fees and charges and to introduce new charges
at any time, upon at least 30 days prior notice to you. This notice may be
provided by e-mail. All pricing terms are confidential, and you agree not to
disclose them to any third party. Additional fees may apply to accounts where
the number of contacts and/or leads exceeds the maximum number
allowable. The number of maximum allowable contacts is determined by the
CLP edition (One, Team, Pro, or Max) you have chosen. Additional fees may apply
if the document storage exceeds an aggregate total of 75 megabytes per user.
7.
Billing and Renewal:
CLP Suite charges and collects in advance for use of the Service. CLP Suite
will automatically renew and bill your credit card or issue an invoice to you
(a) every month for monthly licenses, (b) every monthly for annual licenses
that are billed monthly, (c) each year on the subsequent anniversary for annual
licenses billed annually, or (d) as otherwise mutually agreed upon.
Annual contracts automatically renew unless written notification is received
from the account holder a minimum of 5 business days before the contract is due
to renew. The renewal charge will be equal to the then-current number of total
User licenses times the license fee in effect during the prior term, unless CLP
Suite has given you at least 30 days prior written notice of a fee increase,
which shall be effective upon renewal and thereafter. Fees for other services
will be charged on an as-quoted basis. CLP Suite's fees are exclusive of all
taxes, levies, or duties imposed by taxing authorities, and you shall be
responsible for payment of all such taxes, levies, or duties, excluding only
United States (federal or state) taxes based solely on CLP Suite's income.
You agree to provide CLP Suite with complete and accurate billing and contact
information. This information includes your legal company name, street address,
e-mail address, and name and telephone number of an authorized billing contact
and License Administrator. You agree to update this information within 30 days
of any change to it. If the contact information you have provided is false or
fraudulent, CLP Suite reserves the right to terminate your access to the
Service in addition to any other legal remedies.
If you believe your bill is incorrect, you must contact us in writing within 60
days of the invoice date of the invoice containing the amount in question to be
eligible to receive an adjustment or credit.
8.
Non-Payment and Suspension:
In
addition to any other rights granted to CLP Suite herein, CLP Suite reserves
the right to suspend or terminate this Agreement and your access to the Service
if your account becomes delinquent (falls into arrears). Delinquent invoices
(accounts in arrears) are subject to interest of 5% per month on any
outstanding balance, or the maximum permitted by law, whichever is less, plus
all expenses of collection. You will continue to be charged for User licenses
during any period of suspension. If you or CLP Suite initiates termination of
this Agreement, you will be obligated to pay the balance due on your account
computed in accordance with the Charges and Payment of Fees section above. You
agree that CLP Suite may charge such unpaid fees to your credit card or
otherwise bill you for such unpaid fees.
CLP
Suite reserves the right to impose a reconnection fee in the event you are
suspended and thereafter request access to the Service. You agree and
acknowledge that CLP Suite has no obligation to retain Customer Data and that
such Customer Data may be irretrievably deleted if your account is 30 days or
more delinquent.
9.
Termination upon Expiration/Reduction in Number of Licenses:
This
Agreement commences on the Effective Date. For CLP One, Team, Pro and Max
licenses, the Initial Term will be as you elect during the online subscription
process or as otherwise mutually agreed upon, commencing on the date you agree
to pay for the Service by completing the online subscription form or otherwise.
Upon the expiration of the Initial Term, this Agreement will automatically
renew for successive renewal terms equal in duration to the Initial Term (or
one year, if the Initial Term is greater than one year) at CLP Suite's then
current fees. Either party may terminate this Agreement or reduce the number of
licenses, effective only upon the expiration of the then current License Term,
by notifying the other party in writing at least five (5) business days prior
to the date of the invoice for the following term. In the event this Agreement
is terminated (other than by reason of your breach), CLP Suite will make
available to you a file of the Customer Data within 30 days of termination if
you so request at the time of termination. You agree and acknowledge that CLP
Suite has no obligation to retain the Customer Data, and may delete such
Customer Data, more than 30 days after termination. If a termination request is
made prior to the expiration of the current Licensing term, a
termination fee will be charged that is equal to all monthly fees remaining of
the current term.
10.
Termination for Cause:
Any breach of your payment obligations or unauthorized use of the CLP Suite
Technology or Service will be deemed a material breach of this Agreement. CLP
Suite, in its sole discretion, may terminate your password, account or use of
the Service if you breach or otherwise fail to comply with this Agreement. You
agree and acknowledge that CLP Suite has no obligation to retain the Customer
Data, and may delete such Customer Data, if you have materially breached this
Agreement, including but not limited to failure to pay outstanding fees, and
such breach has not been cured within 30 days of notice of such breach.
11.
Representations & Warranties:
Each party represents and warrants that it has the legal power and authority to
enter into this Agreement. CLP Suite represents and warrants that it will
provide the Service in a manner consistent with general industry standards
reasonably applicable to the provision thereof and that the Service will
perform substantially in accordance with the online CLP Suite help
documentation under normal use and circumstances. You represent and warrant
that you have not falsely identified yourself nor provided any false
information to gain access to the Service and that your billing information is
correct.
12.
Mutual Indemnification:
You shall indemnify and hold CLP Suite, its licensors and each such party's
parent organizations, subsidiaries, affiliates, officers, directors, employees,
attorneys and agents harmless from and against any and all claims, costs,
damages, losses, liabilities and expenses (including attorneys' fees and costs)
arising out of or in connection with: (i) a claim alleging that use of the
Customer Data infringes the rights of, or has caused harm to, a third party;
(ii) a claim, which if true, would constitute a violation by you of your
representations and warranties; or (iii) a claim arising from the breach by you
or your Users of this Agreement, provided in any such case that CLP Suite (a)
gives written notice of the claim promptly to you; (b) gives you sole control
of the defense and settlement of the claim (provided that you may not settle or
defend any claim unless you unconditionally release CLP Suite of all liability
and such settlement does not affect CLP Suite's business or Service); (c)
provides to you all available information and assistance; and (d) has not
compromised or settled such claim.
CLP Suite shall indemnify and hold you and your parent organizations,
subsidiaries, affiliates, officers, directors, employees, attorneys and agents
harmless from and against any and all claims, costs, damages, losses,
liabilities and expenses (including attorneys' fees and costs) arising out of
or in connection with: (i) a claim alleging that the Service directly infringes
a copyright, a U.S. patent issued as of the Effective Date, or a trademark of a
third party; (ii) a claim, which if true, would constitute a violation by CLP
Suite of its representations or warranties; or (iii) a claim arising from
breach of this Agreement by CLP Suite; provided that you (a) promptly give
written notice of the claim to CLP Suite; (b) give CLP Suite sole control of
the defense and settlement of the claim (provided that CLP Suite may not settle
or defend any claim unless it unconditionally releases you of all liability);
(c) provide to CLP Suite all available information and assistance; and (d) have
not compromised or settled such claim. CLP Suite shall have no indemnification
obligation, and you shall indemnify CLP Suite pursuant to this Agreement, for
claims arising from any infringement arising from the combination of the
Service with any of your products, service, hardware or business process(s).
13.
Disclaimer of Warranties:
CLP SUITE AND ITS LICENSORS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO
THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY,
ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY CONTENT. CLP SUITE AND ITS
LICENSORS DO NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE WILL BE
SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY
OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET YOUR
REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE,
(D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL
PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR
EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) THE SERVICE OR
THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER
HARMFUL COMPONENTS. THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON
AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER
EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW BY CLP SUITE AND ITS LICENSORS.
14.
Internet Delays:
CLP SUITE'S SERVICES MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS
INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. CLP SUITE IS
NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING
FROM SUCH PROBLEMS.
15.
Limitation of Liability:
IN NO EVENT SHALL EITHER PARTY'S AGGREGATE LIABILITY EXCEED THE AMOUNTS
ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE TWELVE (12) MONTH PERIOD
IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL
EITHER PARTY AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT,
PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY
TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC
ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS SERVICE, INCLUDING
BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICE, OR FOR ANY CONTENT
OBTAINED FROM OR THROUGH THE SERVICE, ANY INTERRUPTION, INACCURACY, ERROR OR
OMISSION, REGARDLESS OF CAUSE IN THE CONTENT, EVEN IF THE PARTY FROM WHICH
DAMAGES ARE BEING SOUGHT OR SUCH PARTY'S LICENSORS HAVE BEEN PREVIOUSLY ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
16.
Additional Rights:
Certain states and/or jurisdictions do not allow the exclusion of implied
warranties or limitation of liability for incidental, consequential or certain
other types of damages, so the exclusions set forth above may not apply to you.
17.
Local Laws and Export Control:
This site provides services and uses software and technology that may be
subject to United States export controls administered by the U.S. Department of
Commerce, the United States Department of Treasury Office of Foreign Assets
Control, and other U.S. agencies and the export control regulations of the
European Union. The user of this site ("User") acknowledges and agrees that the
site shall not be used, and none of the underlying information, software, or
technology may be transferred or otherwise exported or re-exported to countries
as to which the United States and/or the European Union maintains an embargo
(collectively, "Embargoed Countries"), or to or by a national or resident
thereof, or any person or entity on the U.S. Department of Treasury's List of
Specially Designated Nationals or the U.S. Department of Commerce's Table of
Denial Orders (collectively, "Designated Nationals"). The lists of Embargoed
Countries and Designated Nationals are subject to change without notice. By
using the Service, you represent and warrant that you are not located in, under
the control of, or a national or resident of an Embargoed Country or Designated
National. You agree to comply strictly with all U.S. and European Union export
laws and assume sole responsibility for obtaining licenses to export or
re-export as may be required.
This site may use encryption technology that is subject to licensing
requirements under the U.S. Export Administration Regulations, 15 C.F.R. Parts
730-774 and Council Regulation (EC) No. 1334/2000
CLP Suite and its licensors make no representation that the Service is
appropriate or available for use in other locations. If you use the Service
from outside the United States of America and/or the European Union, you are
solely responsible for compliance with all applicable laws, including without
limitation export and import regulations of other countries. Any diversion of
the Content contrary to United States or European Union (including European
Union Member States) law is prohibited. None of the Content, nor any
information acquired through the use of the Service, is or will be used for
nuclear activities, chemical or biological weapons, or missile projects, unless
specifically authorized by the United States government or appropriate European
body for such purposes.
18.
Notice:
CLP Suite may give notice by means of a general notice on the Service,
electronic mail to your e-mail address on record in CLP Suite's account
information, or by written communication sent by first class mail or pre-paid
post to your address on record in CLP Suite's account information. Such notice
shall be deemed to have been given upon the expiration of 48 hours after
mailing or posting (if sent by first class mail or pre-paid post) or 12 hours
after sending (if sent by email). You may give notice to CLP Suite (such notice
shall be deemed given when received by CLP Suite) at any time by either of the
following: letter sent by confirmed facsimile to CLP Suite at the following fax
number: (708) 575-1648, or via e-mail: support@edge.us (Attn: Chief Legal
Officer)
19.
Modification to Terms:
CLP Suite reserves the right to modify the terms and conditions of this
Agreement or its policies relating to the Service at any time, effective upon
posting of an updated version of this Agreement on the Service. You are
responsible for regularly reviewing this Agreement. Continued use of the
Service after any such changes shall constitute your consent to such changes.
20.
Assignment; Change in Control:
This Agreement may not be assigned by you without the prior written approval of
CLP Suite but may be assigned without your consent by CLP Suite to (i) a parent
or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger. Any
purported assignment in violation of this section shall be void. Any actual or
proposed change in control of you that results or would result in a direct
competitor of CLP Suite directly or indirectly owning or controlling 50% or
more of you shall entitle CLP Suite to terminate this Agreement for cause
immediately upon written notice.
21.
General:
With respect to U.S. Customers, this Agreement shall be governed by Illinois
law and controlling United States federal law, without regard to the choice or
conflicts of law provisions of any jurisdiction, and any disputes, actions,
claims or causes of action arising out of or in connection with this Agreement
or the Service shall be subject to the exclusive jurisdiction of the state and
federal courts located in Chicago, IL. No text or information set forth on any
other purchase order, preprinted form or document (other than an Order Form, if
applicable) shall add to or vary the terms and conditions of this Agreement. If
any provision of this Agreement is held by a court of competent jurisdiction to
be invalid or unenforceable, then such provision(s) shall be construed, as
nearly as possible, to reflect the intentions of the invalid or unenforceable
provision(s), with all other provisions remaining in full force and effect. No
joint venture, partnership, employment, or agency relationship exists between
you and CLP Suite as a result of this agreement or use of the Service. The
failure of CLP Suite to enforce any right or provision in this Agreement shall
not constitute a waiver of such right or provision unless acknowledged and
agreed to by CLP Suite in writing. This Agreement, together with any applicable
Order Form, comprises the entire agreement between you and CLP Suite and
supersedes all prior or contemporaneous negotiations, discussions or
agreements, whether written or oral, between the parties regarding the subject
matter contained herein.
22.
Definitions:
As used in this Agreement and in any Order Forms
now or hereafter associated herewith: "Agreement" means these online
terms of use, any Order Forms, whether written or submitted online
via the Online Order Center, and any materials available on the CLP
Suite website specifically incorporated by reference herein, as such
materials, including the terms of this Agreement, may be updated by
CLP Suite from time to time in its sole discretion; "Content" means
the audio and visual information, documents, software, products and
services contained or made available to you in the course of using
the Service; "Customer Data" means any data, information or material
provided or submitted by you to the Service in the course of using
the Service; "Effective Date" means the earlier of either the date
this Agreement is accepted by selecting the "I Accept" option presented
on the screen after this Agreement is displayed or the date you begin
using the Service; "Initial Term" means the initial period during
which you are obligated to pay for the Service equal to the billing
frequency selected by you during the subscription process (e.g., if
the billing frequency is monthly, the Initial Term is the first month);
"Intellectual Property Rights" means unpatented inventions, patent
applications, patents, design rights, copyrights, trademarks, service
marks, trade names, domain name rights, mask work rights, know-how
and other trade secret rights, and all other intellectual property
rights, derivatives thereof, and forms of protection of a similar
nature anywhere in the world; "License Administrator(s)" means those
Users designated by you who are authorized to purchase licenses online
using the Online Order Center or by executing written Order Forms
and to create User accounts and otherwise administer your use of the
Service; "License Term(s)" means the period(s) during which a specified
number of Users are licensed to use the Service pursuant to the Order
Form(s); "Order Form(s)" means the form evidencing the initial subscription
for the Service and any subsequent order forms submitted online or
in written form, specifying, among other things, the number of licenses
and other services contracted for, the applicable fees, the billing
period, and other charges as agreed to between the parties, each such
Order Form to be incorporated into and to become a part of this Agreement
(in the event of any conflict between the terms of this Agreement
and the terms of any such Order Form, the terms of this Agreement
shall prevail); "Online Order Center" means CLP Suite's Account Settings
Module that allows the License Administrator designated by you to,
among other things, add additional Users to the Service; "CLP Suite"
means collectively The Edge Group, LLC, an Illinois corporation. "CLP
Suite Technology" means all of CLP Suite's proprietary technology
(including software, hardware, products, processes, algorithms, user
interfaces, know-how, techniques, designs and other tangible or intangible
technical material or information) made available to you by CLP Suite
in providing the Service; "Service(s)" means the specific edition
of CLP Suite's online customer relationship management, billing, data
analysis, or other corporate ERP services identified during the ordering
process, developed, operated, and maintained by CLP Suite, accessible
via http://www.clpsuite.com
or another designated web site or IP address, or ancillary services
rendered to you by CLP Suite, to which you are being granted access
under this Agreement, including the CLP Suite Technology and the Content;
"User(s)" means your employees, representatives, consultants, contractors
or agents who are authorized to use the Service and have been supplied
user identifications and passwords by you (or by CLP Suite at your
request).
Questions or Additional Information:
If you have questions regarding this Agreement or
wish to obtain additional information, please send an e-mail to support@clpsuite.com.